Exceptional Support

Not only do we offer support 24-hours-per-day, 7-days-per-week, we guarantee that we will respond to all critical support requests in fifteen minutes or less. In addition to efficiency, we deliver a healthy dose of quality: we maintain rigorous standards in terms of both our staff's technical skills and their approach to quality customer service. Our support team also takes an intense proactive role, ensuring server integrity, to address many possible issues before they occur!

Strong Guarantees

Reflecting our commitment to reliability is our 99.9% uptime guarantee, while demonstrating our commitment to efficiency is our ten-minutes-or-less guaranteed VPS setup time. As mentioned on our guarantees page, we also guarantee replies to critical support tickets within fifteen minutes.

Undersold Nodes

To further ensure the quality of our platforms, we never oversell our VPS nodes, keeping each VPS server significantly below 100% allocation.

Choice

Our clients can take advantage of both a wide selection of Linux distributions, to suit their specific preferences and/or hosting requirements, in addition to control panel choice (cPanel, DirectAdmin, or Plesk).

Being Real

Although perhaps a little bit odd to mention, it's surprising how many "hosting providers" do not even operate legally. In our case, we are an authentic, real, limited company registered with the Companies House of England and Wales, with an active business license. We of course also pay our taxes accordingly. In other words, urgentVPS is a company here for the long run!

Enterprise Hardware

No hosting system can be reliable and efficient without being of high-quality. Our underlying VPS servers are enterprise-grade Dell and Supermicro systems - never generic "beige" boxes.